Returns & Exchanges
M.J. Bale offers a flexible return policy allowing customers to return or exchange full-price items within 30 days of purchase, provided they are in original condition with all tags attached. We are committed to ensuring you find the perfect fit and style for your wardrobe.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place your garments in their original packaging, ensuring all designer tags and labels remain intact and the items are unworn.
- 3.Ship to M.J. Bale
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized post office or courier collection point.
- 4.Refund Processing
Once our quality control team receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.